Our Refund and Cancellation Policy
Our team is tutoring you even though if you change your mind. In this case, remember, to be entitled to a refund, you need to advise us at least 7 (seven) working days before the service you booked, so we can manage your case and assign your time slot to another client.
Important:
Keep in mind that if you will not be present at your session without any justified reason or you will present at the session without a good internet connection that doesn't allow a normal video call or without a working microphone head-set to realize the session, you couldn't be entitled to a refund.
